A bright Shibuya Loft sales floor with yellow fixtures and household goods on display

Shibuya Loft Services

Discover things worth seeking out,
and make everyday life
more excitingwith every use.

For first-time visitors to Shibuya Loft.
Find clear information on ways to use our store, its location, and how to contact us.

The joy of discovery and peace of mind before your visit, all in one place

We have gathered the information first-time visitors want to know, from searching for products and consulting staff on the sales floor to accessing the store.

Products

Discover stationery, household goods, beauty and wellness products, and other items that add color to everyday life.

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Sales Floors

Browse photos of our sales floors, designed to make exploring easy according to your purpose or mood.

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Customer Assistance

If you have questions about choosing or using a product, you can consult us through our contact desk.

View Consultation Options →

Store Guide

Essential information is clearly organized for those learning about the store for the first time.

View Store Information →

Things to Check Before Your Visit

Can I ask for advice about products and services?

Yes. Please tell us your preferences and what you would like to confirm when contacting us.

Where can I check the address and reception hours?

You can find basic information on the access page. Please also confirm the latest information when contacting us.

Confirm the location,
and ask about anything on your mind

You can check the address and basic store information. Please submit questions about products or how to use them through the contact page.